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4120 Kingston Pike, Knoxville, TN 37919Monday: 8 a.m. – 5 p.m. · Tuesday: 8 a.m. – 5 p.m. · Wednesday: 8 a.m. – 12 p.m. · Thursday: 8 a.m. – 5 p.m. · Friday: 8 a.m. – 1 p.m. · Saturday: Closed · Sunday: ClosedMonday: 8 a.m. – 5 p.m.(865) 555-0101

First visit

What happens at your first visit

A talk, an exam and an explanation. You decide what happens next.

  1. 01

    Step 1: Arrive and check in

    Our patient coordinator greets you and shows you the room. We send you a link to our patient portal for forms; the form on this site never asks about your health.

  2. 02

    Step 2: A talk with your doctor

    Your history and what you hope care will do.

  3. 03

    Step 3: The exam

    A seated check of posture and head position, and hands-on checks of the upper neck. Imaging only when it is medically necessary, with the reason first.

  4. 04

    Step 4: What we found

    Your doctor explains the findings, whether upper cervical care fits you and what the next step could be.

  5. 05

    Step 5: One correction, if you agree

    If the exam shows a reason, your doctor explains one correction and makes it only with your agreement. Many first visits end with the exam and the explanation.

  6. 06

    Step 6: Before you leave

    You get an itemized receipt, and the front desk answers any question about paying.

Bring

What to bring

  • A government ID and your plan card

    If you use a health plan, bring the card. If you do not, ask us for a Good Faith Estimate.

  • A list of your medicines

    Bring the list to the visit. Please do not send it through the website form.

  • Earlier imaging reports

    If another provider has already taken imaging of your neck, bring the report or ask them to send it.

  • Clothes you can move in

    No change of clothes is needed. A loose collar helps.

Before you come

How long is the first visit?

Plan on a talk and an exam, and time to ask questions. Your doctor does not hurry the explanation.

Do I have to start care that day?

No. You can take what we found home and decide later.

Ready to book?

Send a message with a good time to call. Please keep health details for the visit.